Information We Collect
When you interact with Reddy Book Club — from completing your Reddybook register to placing a bet or contacting support — certain information is collected. This falls into two broad categories: information you provide directly and information collected automatically.
1.1 Information You Provide
When you create a Reddy Book ID or use the platform, you may provide the following:
- Full name
- Date of birth (to verify you are 18 years of age or older)
- Mobile number and email address
- Username and password for your Reddy Book login
- Payment information such as UPI IDs, bank account details, or e-wallet credentials used for deposits and withdrawals
- Any communication sent to our customer support team via WhatsApp, email, or live chat
This information is collected for the purpose of account creation, identity verification, transaction processing, and user support.
1.2 Information Collected Automatically
When you visit our website or use the Reddy Book app, certain technical data may be collected automatically, including:
- IP address and approximate geographic location
- Device type, operating system, and browser version
- Pages visited, time spent on the platform, and features accessed
- Session data and clickstream information
- Cookie data and similar tracking technologies
This data helps us understand how users interact with the platform and allows us to improve performance, security, and user experience.